Refund and Returns Policy

At Amoha Trendz, customer satisfaction is our priority. Please review our Refund and Return Policy carefully before making a purchase.

1. No Refunds

  • Please note that we do not offer refunds on any products purchased from Amoha Trendz.
  • All sales are final. However, we do offer exchanges under certain conditions.

2. Exchange Policy

  • If you are not completely satisfied with your purchase, you may request an exchange within 7 days of receiving your order.
  • Items must be unused, unwashed, and in their original condition with all tags and packaging intact to be eligible for an exchange.
  • Exchanges are allowed only for the same product in a different size or color, subject to availability. If the desired size or color is not available, you may choose an alternate product of the same value.

3. Exchange Process

  • To initiate an exchange, please contact our customer support team at info.amohatrendz@gmail.com or +91 7226890187 within 7 days of receiving your order.
  • Provide your order number, details of the item you wish to exchange, and the reason for the exchange.
  • Once your exchange request is approved, we will provide instructions on how to return the original item.

4. Return Shipping

  • Customers are responsible for the shipping costs associated with returning the item for exchange.
  • We recommend using a trackable shipping method to ensure your return is received by us.

5. Inspection and Approval

  • Once we receive your returned item, our team will inspect it to ensure it meets our exchange criteria.
  • If the item is in acceptable condition, we will process the exchange and dispatch the new item within [5] days.
  • If the item does not meet our exchange criteria, it will be returned to you at your expense.

6. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or exchange at no additional cost to you.

7. Non-Exchangeable Items

  • Certain items, such as custom-made or personalized products, are not eligible for exchange. Please check the product description before making a purchase.

8. Contact Us

  • If you have any questions or need assistance with an exchange, please reach out to us at info.amohatrendz@gmail.com or +91 7226890187. We’re here to help!